Payment Methods

What payment methods does Pollini Online Boutique accept?

Currently we accept the following payment methods and Credit Cards: VISA (including PostePay), MASTERCARD, Maestro, JCB, CB, American Express, Sofort, Przelewy24, Bancontact, Ideal, MB Multibanco, MyBank, Amazonpay, Scalapay, Satispay and Paypal.
Some payments may not be available in all countries.

What is the right procedure to conclude and order and pay?

Clicking on the "Shopping bag" button and then on the "Proceed to purchase" button you start the checkout process.

You access the summary of the the "Shopping bag". In this page you can modify quantity or delete an item or go to its detail page by clicking on its image. Shipping charges are also shown in this page. If you have a promotional code you can enter it in the "Have you got a promotion code?" and then click the button to re-calculate the total. To proceed click the "Checkout" button.

In the following page "Login" you can access the site as a registered customer, or you can register as a new customer. You can also place your order as a guest. Click on the "Login" button to proceed.

The "Addresses" page shows your "Shipping addrees" and let you specify a different "Invoice address" in case you need to receive an invoice for a Person or for a Company. Click on the "Continue" button to proceed.

The "Payment" page proposes several payment options that can be different for any destination country. The Pollini Online Boutique does not store any data about your payment. Click on the "Continue" button to proceed.

The "Confirm" page shows a summary of your data and the payment method you selected. In order to proceed it is necessary to accept the "General sales terms" by clicking on the button. To place your order click on the "Confirm your order" button.

In what step is the amount debited to my Credit Card?

The amount is debited to your Credit Card only upon checkout order confirmation of the goods.

Is my Credit Card data protected?

Pollini Online Boutique does not store any Credit Cards or PayPal data used for purchase. Those data are supplied directly to the payment gateway. Pollini Online Boutique site does not handle the Credit Card or PayPal data directly in any manner. The data is sent directly to the bank using authorized international circuits that return the result of the transaction, providing the information regarding the success of purchase. 

Shall I pay import duties or taxes?

Shipments made in the following countries: Algeria, Argentina, Armenia, Australia, Bahrain, Bosnia and Herzegovina, Canada, Egypt, HongKong SAR of China, India, Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Liechtenstein, Macedonia, Malaysia, Monaco, Morocco, Qatar, San Marino, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Thailand, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States, Vatican City State, Vietnam may be subject to customs duties, taxes, and other import fees charged by local authorities. These costs are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential charges and import restrictions before placing your order.

If you decide to return an item, return shipping costs, as well as any customs duties, taxes, or import fees, will be covered by Pollini Online Boutique.

SCALAPAY

If you buy with Scalapay you will receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV S.r.l., to related parties and their assignees, and that you authorize this transfer.